Learn exactly how Must Play collects, stores, and uses your personal information. We believe transparency is the best policy.
The core principles of our privacy policy — keeping every piece of your information safe.
All your data on Must Play is protected with SSL/TLS encryption — from login to payment, every step of the way.
Must play never sells your personal data to third parties. Your data is used solely for service improvement and legal compliance.
You can request that Must Play delete your personal data at any time. We process all such requests as promptly as possible.
This policy clearly outlines the types of cookies Must Play uses. You can manage your cookie preferences through your browser settings.
You have the right to know what information Must Play holds about you. Contact our support team and we'll respond within 30 days.
Must Play's data is stored on internationally certified secure servers. Regular security audits and penetration testing are conducted.
Must play's Privacy Policy outlines our commitment to your personal data. By using mustplay.bid, you are considered to have accepted this Privacy Policy.
Must play is a trusted online gaming platform for players in Bangladesh. We're committed not only to delivering the best gaming experience, but also to protecting your privacy with equal care. This Privacy Policy explains what data must play collects, why it collects it, and how it keeps that data secure.
By accessing mustplay.bid, creating an account, or using our services, you agree to this privacy policy. This policy complements Must Play's Terms & Conditions — we recommend reading both together.
In short: Must Play does not sell your data, does not share it with third parties without reason, and always acts on the basis of your consent. You can view, correct, or delete your information at any time.
Must Play collects information in several ways. Here's a breakdown:
What you provide directly:
Automatically Collected Information:
| Data Type | Purpose | Retention Period |
|---|---|---|
| Identity Information | KYC Verification & Account Management | 5 years after account closure |
| Payment Information | Transaction processing & fraud prevention | 5 years after account closure |
| Gaming History | Responsible Gaming & Dispute Resolution | 3 years after account closure |
| Technical Information | Security, Site Improvement | 12 Months |
| Communication Records | Support Quality Improvement | 24 Months |
Must Play uses your information only for specific purposes:
Important: must play never sells your data to advertisers or unknown third parties. Your privacy matters to us more than business.
Must Play only shares your information in the following limited circumstances:
All third parties working with Must Play are required to comply with our privacy standards. They are not permitted to use your information for their own purposes.
Must Play stores your data on internationally certified secure servers. Our data centers are monitored 24/7 and undergo regular security audits.
Measures Must Play takes to protect your data:
In the event of a data breach, Must Play will notify the relevant authorities within 72 hours and inform affected users as soon as possible.
Must play uses cookies on its website. Cookies are small files stored in your browser that help improve your experience on the site.
Types of cookies must play uses:
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features on Must Play to stop working.
Under must play's Privacy Policy, you have the following rights:
You can request to see what personal information Must Play holds about you.
You can request corrections to any inaccurate or incomplete information we hold about you.
In certain circumstances, you may request that your data be deleted.
In certain cases, you may request that the use of your information be restricted.
You may request a copy of your data in a common, portable format.
You may object to the use of your data for marketing or specific purposes.
To exercise any of the rights listed above, email support@mustplay.bid. Must Play will respond within 30 days.
Must Play strictly does not serve anyone under the age of 18. Our platform is for adults only. Age verification is carried out at the time of registration.
If you suspect a minor has created an account on Must Play, please contact us immediately. We will close the account and delete all associated data without delay.
Must Play's platform may include services from game providers or payment partners. These third parties have their own privacy policies, which Must Play does not control.
All partners working with Must Play are required to:
Must Play uses industry-leading technology to protect your data. That said, no online system is 100% secure — and we think it's important to be upfront about that.
You can also play a role in keeping your account secure:
Must Play may update this Privacy Policy at any time. For significant changes, we will notify you by email or via a notice on the site, and the "Last Updated" date will be revised accordingly.
Continuing to use Must Play after any changes have been made means you accept the updated privacy policy. We recommend reviewing this page periodically.
For any privacy-related questions, requests, or concerns, please get in touch with Must Play:
Must Play responds to data requests within 30 days. For urgent security matters, we aim to respond within 24 hours.
For more information, visit our Help Center and Terms & Conditions View the page.